How to submit a request
- Email privacy@cricverse.tech with the subject domestic11 account deletion request.
- Include your domestic11 username and registered mobile number so the account can be verified.
- Do not send a password, OTP, identity document or payment information.
- Reply to the verification message sent by the domestic11 support team.
What will be deleted
- Account credentials, personal profile details, username and profile image.
- Follower relationships, notification preferences, push tokens and active sessions.
- Personal data that is not required for security, legal compliance or scorecard integrity.
What may remain
Completed scorecards, tournament results and statistics may remain as historical sporting records. Where practical, directly identifying data will be removed or de-identified. Security and audit records may be retained for a limited period when needed to prevent fraud, investigate abuse or meet legal obligations. Backup copies remain only until overwritten through the normal backup cycle.
Processing time
We will acknowledge the request and explain verification or retention requirements. Requests are completed within the period required by applicable law after successful verification.
In-app pathway
Open Profile in the domestic11 Android app, then select Request account deletion in the legal section.
